Shipping Policy

Domestic Shipping Rates

USA (50 States + PO Boxes)

Options: Service Specific Names 1st Item Each Additional
Ground Shipping FedEx Home Delivery/Ground Starts between $6.99 & $8.99 $1.95
Express Shipping FedEx Express Saver® Starts at $15.99 $1.95
2 Day Shipping FedEx 2Day® Starts at $34.99 $2.95
Overnight FedEx Standard Overnight® Starts at $43.99 $2.95

» How are products shipped?

We primarily use FedEx for shipping, occasionally we use the USPS Priority Mail service.

Depending on your selection for transit time, we reserve the right to choose alternate but equitable shipping options at our discretion.

(i.e. FedEx Overnight = USPS Overnight/Express Mail, FedEx Express Saver© = USPS Priority® 2Day etc etc)

 

» How are Shipping Rates Calculated?

We use a method called "Flat Rate Shipping". We charge based on the number of items, regardless of your location.

So you could be in Oregon or Florida etc, and your shipping rates will be the same.

 

» Shipping to Alaska and Hawaii

We offer FedEx 2Day, as well as USPS Overnight/Express Mail. We also ship USPS Priority Mail to Alaska and Hawaii whenever possible.

Please take into account the difference in time zones when you place an order and the corresponding turnaround time.

 

Military Shipping

Air/Army Post Office™, Fleet Post Office or Diplomatic Post Office

Shipping Option #1:
USPS Priority Mail® APO/FPO/DPO ALL ORDERS SHIP FREE!
Shipping Option #2: 1st Item Each Add'l
FedEx SmartPost APO/FPO/DPO $19.14 $1.86
What is the difference between the options? FedEx SmartPost APO provides more accurate and regularly updated tracking information. It also is reportedly faster.

 

U.S. Military on Leave and U.S. Veterans **

Shipping for Orders: $0 - $29.99 $30 +
Standard Shipping Starts at $8.99 FREE! ¹
**In order to receive this, your customer account type must be changed. More Info Here.
¹ This is not for a limited time, unlike the Free Site-wide Shipping. You will still receive Free Standard Shipping for all orders over $30, when you order from your newly upgraded account.

 

Special Shipping Considerations and Information

» Shipping to Alaska and Hawaii

We offer FedEx 2Day, as well as USPS Overnight/Express Mail. We also ship USPS Priority Mail to Alaska and Hawaii whenever possible.

Please take into account the difference in time zones when you place an order and the corresponding turnaround time.

 

» Post Office Boxes (PO Boxes), Mail Slots etc

We can ship to Post Office Boxes aka PO Boxes with USPS. We can also ship to UPS Mailboxes, FedEx Mailboxes and Mailboxes Etc. If at checkout, you select an incompatible carrier, we will change it after, no problem.

 

» What is Transit Time?

Transit time is how long a package takes to be delivered to the intended destination, once it has been shipped.

Example: If you place an order on Monday with FedEx 2Day service, but it doesn't ship until Tuesday, you will receive the package on Thursday.

NHCigars - Shipping Transit Map

» Delivery Days (Business and Calendar?)

FedEx only delivers packages to residences between Tuesday and Saturday. FedEx to residences, aka FedEx Home Delivery will not deliver on Mondays/Sundays and on any Holidays. (So if the bank is closed, so is FedEx for the most part.)

FedEx Ground only delivers packages to Commercial Addresses (business/work addresses) between Monday and Friday.

USPS delivers Priority Mail Monday through Saturday. USPS also delivers select Express Mail packages on Sunday's as well. USPS does not deliver on any Holidays. Therefore all USPS Transit times are Calendar days because it includes Saturday.

 

» Priority Handling/Express Order Processing Available?

No sorry...We handle all orders the same on a first placed first shipped basis.

We generally ship all orders received and processed/charged by 12:00(noon) Eastern Time that very day, Monday through Friday.

However, this is not always possible. During very busy periods or for highly demanded/rare items, we may need an additional 1-2 business days.

Please Note: our Overnight and Express shipping options are highly discounted rates to encourage faster Transit Times to protect the cigars.

 

» What are the shipping charges for orders shipped partially filled or shipped in multiple boxes?

There is no additional charge for shipments that are shipped out at different times or fulfilled at different times. This includes back-ordered items.

 

» Do you ship to APO/FPO Addresses? How do I select them at checkout?

Yes we do.

We here at NH Cigars have a genuine appreciation for the men and women of the U.S. Armed Forces serving around the world as over half of our staff are Veterans who were on active duty numerous times.

To select this shipping option:

Country > United States then:

STATE > Armed Forces Africa, Armed Forces Americas, Armed Forces Canada, Armed Forces Europe, Armed Forces Middle East, and/or Armed Forces Pacific.

This shipments will almost always be sent via USPS. Go back up the page to view the rates for these shipments.